At my favorite store in the whole wide world, the manager is not sittlng back with his feet up on the desk, but right out there helping stock the shelves ... he's a great gentleman who treats both his employees and his customers the way he would want to be treated and this is a 24/7 store that for all intent and purpose is a mini shopping center, and his ethics show in the attitude of his employees toward the customers. Of course paying him a compliment now and then goes a long way. As to the workers, they treat every customer as if they are something special.